Frequently Asked Questions

Discover quick answers to your questions about our laser machines, software compatibility,
and the exceptional customer support we provide. Here's everything you need to know to get started.

Toronto skyline with CN Tower visible from across the water, picnic table in the foreground.

  • What does customer support entail?

    We believe the success of our customers is integral to our success. That's why we offer rapid customer support, typically responding within two minutes and resolving issues within ten. Our dedicated team ensures you always have the help you need, when you need it.

  • Are your laser machines user-friendly?

    Yes, absolutely! With over 35 years of experience in the engraving industry, we've refined our laser machines to be intuitive and easy for anyone to use. Our designs are informed by our deep understanding of user needs, ensuring a smooth and accessible experience for all.

  • Can I use Lightburn software with your lasers?

    Yes, our lasers are pre-configured to seamlessly integrate with Lightburn software. We eliminate the setup hassle, enabling you to simply install Lightburn, connect your laser, and start your projects without any delays.

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TTP Lasers Canada offers laser machines across Canada, the USA, and all over the world.